FAQs on New Dental Choice

Get the answers to the most commonly asked questions. If you cannot find the answer to your questions, contact a New Dental Choice Plan Specialist at (888) 632-7558 or contact us online.

What is New Dental Choice? +

Answer
New Dental Choice is a dental savings plan designed for individuals, families, and employer groups of all sizes that do not have dental coverage or wish to supplement their current dental plan. Memberships start at $8 a month for individuals ($96 annually) or $10 a month ($120 annually) for families. Click or call to get a group quote.

Is New Dental Choice a licensed plan? +

Answer
First Dental Health, the parent company of New Dental Choice is licensed as a discount plan in all states that have a discount plan licensing requirement.

Why is state licensing important? +

Answer
State licensing means that New Dental Choice members can be confident that the plan meets the strictest regulatory standards in the United States. New Dental Choice members enjoy consumer safeguards that other plans cannot guarantee, including, but not limited to, credentialed dentists, true and verifiable discounts, truth in advertising, and a Member Services Dispute Resolution System.

Is New Dental Choice dental insurance? +

Answer
New Dental Choice is not insurance; it is the best alternative and often a superior choice to insurance. Members of New Dental Choice enjoy money-saving features not available with traditional insurance, including immediate and unlimited savings on all dental services; without having to worry about the high premium costs and restrictions. For more information about the cost savings available with New Dental Choice versus dental insurance click here.

Is my dentist part of New Dental Choice? +

Answer
With over 100,000 dentist locations nationwide, your dentist may already be a participating New Dental Choice dentist. To look for your dentist or get a list of participating dentists in your area, click here.

Are New Dental Choice dentists credentialed? +

Answer
Yes, we make sure all of dentists are licensed and insured to protect you; that is why all of our New Dental Choice participating dentists undergo stringent credentialing and annual re-credentialing reviews (as compared to the bi-annual industry standard).

Who is eligible for a New Dental Choice plan? +

Answer
Individuals and families, retirees, associations, the self-employed and even businesses of all sizes who want to provide their employees with access to a quality discount dental plan are eligible. With New Dental Choice there are no age limitations, so join today by filling out the online enrollment form.

How much does it cost to become a member of New Dental Choice? +

Answer
The membership is $8 a month for individuals ($96 yearly) or $10 a month ($120 yearly) for families; there is a onetime non-refundable activation fee of $25 for the monthly or $10 for the yearly membership payment. To join, simply fill out the online enrollment form or call one of our Plan Specialists.

What forms of payment are accepted? +

Answer
We accept Visa, MasterCard and American Express, or you can pay for your New Dental Choice membership by mailing an annual check or money order. Monthly payments are only available by credit card.

Who do I make my check payable to & when will my membership start? +

Answer
Check payments need to be made payable to New Dental Choice and the membership will be processed within 24 business hours of receiving your payment. Your membership begins on the date you receive your membership ID cards. You should receive your membership ID cards within 5-7 days after receiving your payment.

Do the member name and billing name need to be the same? +

Answer
No, payments can be made on behalf of the member by someone else. We will need the payer's full name, billing address, phone number and relation to the member.

If I make monthly payments when are the payments processed? +

Answer
The initial monthly membership payment is processed within 24 business hours of receipt.  All reoccurring monthly credit card payments are processed each month on the anniversary of your plan membership effective date.  If that anniversary falls on a holiday, it will be processed the next business day thereafter.

What types of procedures are discounted by New Dental Choice? +

Answer
The discounts apply to all common dental services and you will save an average of 15% to 60% off the regular office fee.

How soon can I begin using my membership? +

Answer
You can begin using your membership as soon as you receive your membership cards; within 5 to 7 business days. If you provide us with an email address we can send you an email notification as soon as your membership is processed and active.

Can I add more dependents and will there be an additional charge? +

Answer
You can add additional dependents at no additional charge by submitting your request in writing to us by email (members@newdentalchoice.com), fax (858-444-2689), or mail (New Dental Choice PO Box 919029, San Diego CA 92191). We will need the additional eligible dependent(s) first and last name, date of birth, and relation. For a dependent eligibility details click here.

Will you notify me when my membership is due to renew? +

Answer
We will contact you about your membership renewal with a friendly reminder at least 30 days prior to your membership renewal date.

What if I lose my membership ID cards? +

Answer
Simply contact us with your current mailing address and we will gladly have another set mailed to you within five to seven business days.

Can I offer New Dental Choice membership as a benefit to my employees? +

Answer
Yes, of course! The group plan is perfect for businesses of all sizes because it's affordable and easy to administer. Click or call to get a group quote today.

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